Our health insurance solutions are designed so that when you need to receive medical treatment, the assistance you need is right at your fingertips. With decades of experience in Hong Kong and around Asia as well as our flexible claims procedures, you can depend on us to be there for you when you need us most.
For claiming on medical treatments
If you need to submit a claim for your medical expenses, please fill out one of our easy-to-follow claim forms linked below. All instructions are included within the claims form. Alternatively, you can download our Easy Claim app, and submit your claim form through your phone.
For planned medical treatments
If you are scheduling a medical treatment, whether a surgery, diagnostic scan like an MRI or a medical investigation, please fill out one of our advanced request forms and send it to firstname.lastname@example.org at least 5 working days before your treatment. This way we can ensure that billing will happen directly, saving you the trouble of paying and claiming it back later.